The Role of Mobile Operators

Mobile operators have the capabilities, the experience and the track record to provide fast and secure authentication. For more than two decades, mobile operators have been authenticating consumers’ devices on their networks, securely providing voice calls, messaging, Internet access and other services, while safeguarding consumers’ privacy and personal data. Similarly, mobile operators can underpin the digital economy by providing secure authentication and identification, which consumers and service providers can trust.

For digital service providers, mobile operators are ideal partners, offering:

  • Global reach
  • Experience of secure customer data management
  • Conformance with strong privacy protection regulation
  • Network authentication mechanisms
  • Secure SIMs
  • Consumers’ trust
  • “Know your customer” processes
  • Billing and payments expertise / history

 

Benefits of Mobile Connect for Mobile Operators

Delight the end customer

  • Solve consumers’ problems, such as remembering passwords and protecting privacy.
  • Enhance reputation for service innovation

Build customer relevance

  • Capture key position in digital services ecosystem
  • Increase customer touch points by 10+/month

Improve customer insight

  • Gain insight into online consumer requirements
  • Enable personalised offers and innovation based on context

Unlock new value

  • Strengthen digital service enablement business models
  • Drive new direct and indirect revenues, as well as cost savings

Find out more about Mobile Connect here.

Watch – Find out ‘How to get started with Mobile Connect’ here by watching this video:

Which Operators have deployed Mobile Connect?

You can discover more about which operators have deployed Mobile Connect, and in which countries, by viewing our Mobile Connect Deployment Map.

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Driving Mobile Connect Usage – Turkcell Looking to improve its customers’ experience and further differentiate its proposition, Turkcell launched Mobile Connect initially on its self-care mobile application and websi...

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Mobile Connect London Summit: Presentations Taking place on the 25th and 26th April, the Mobile Connect London Summit was a forum for leading figures in the wider mobile industry to debate the most pressing issues in the...

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The PSD2 Opportunity: Mobile Operators and Fintech This paper discusses the opportunities relating to the partnership between mobile network operators and fintech companies, and how both parties can benefit from each others&#...

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SK Telecom: Integrating Existing Identity Solutions into Mobile Connec In December 2016, SKT adapted both T-Auth and T-ID to comply with the Mobile Connect specifications. The goal was to make it easier for international customers to use SKT’s app...

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Seminar Presentations from Mobile World Congress 2017 Mobile World Congress 2017 hosted three industry seminars on Mobile Connect and the future of digital identity.  You can find out more about each of these subjects by downloadin...

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SIM Toolkit Device Requirements to Improve Mobile Connect Customer Exp This document presents the requirements for the device to improve the user experience of the Mobile Connect SIM applet authenticator. The ETSI (The European Telecommunications St...

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Will Latest Cyber Attack Unite the Digital Community? Although data breaches and cybercrime are increasingly the hallmark of the age we live in, last week’s WannaCry attack has drawn out uniformly strong calls for the wider tech i...

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Summit Demonstrates Growing Demand for the Various Offerings of Mobile Industry event reveals how Mobile Connect has evolved well beyond its authentication moorings LONDON — Last week, global leaders in the mobile industry and adjacent sectors...

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Trust & Privacy will be Increasingly Important to eID Market ‘Cybercrime keeps Climbing’. This was one of the principal findings from PwC’s Global Economic Crime Survey 2016, and a reminder that many businesses are unprepared for -or...

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The Next Phase of Cross-Border Public Services With over 3 billion enabled users worldwide and its federated distributed architecture, Mobile Connect is a leading example of a mobile identity and authentication solution for g...

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Mobile Connect’s collaboration with leading brands during MWC17 poin Mobile World Congress revealed many ways in which mobile technology is evolving to deliver a new range of digital services. Inside the event’s GSMA Innovation City, we were giv...

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Restoring Trust in the Digital Age – the Great Debate at MWC Industr The security of customer data has never been more crucial. In our digital world, the risk of fraud has reached unprecedented heights and consumers are increasingly cautious about...

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Mobile World Congress Shanghai June 28, 2017 Mobile Connect will be present at this year’s Mobile World Congress Shanghai – Asia’s biggest mobile event. Bringing together the global mobile industry’s C...

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MWCS17 Seminar: Mobile Connect: Deploying global mobile identity servi June 29, 2017 Mobile Connect is the global mobile industry’s secure universal identity solution.  By March 2017 it had been made available to over 3 billion consumers worldwide and with ope...

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