How Mobile Connect Helps Digital Service Providers

For digital service providers, Mobile Connect can deliver the optimum balance between convenience, security and privacy. By enabling consumers to log in quickly and easily, it improves the customer experience and reduces the likelihood that authentication issues will lead to them abandoning transactions, while minimising fraud and errors. In this way, Mobile Connect increases customer confidence and strengthens loyalty, while enabling fast engagement and enhancing the digital service provider’s brand.

Mobile Connect can be used across many online services:

 

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Mobile Connect provides customers with access to online accounts at different levels of security, from low-level access to highly secure bank-grade authentication.

Mobile Connect Gives Consumers:

  • SIMPLE SECURE ACCESS ON ANY DEVICE: MOBILE, TABLET OR PC
  • CONTROL OVER WHAT PERSONAL INFORMATION IS SHARED
  • NO NEED TO REMEMBER MULTIPLE USERNAMES AND PASSWORDS

Mobile Connect is enabled by a global network of mobile operators, uniquely positioned to provide trusted login and identity authentication, (via both SIM and non SIM-based services) on behalf of their subscribers.

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Benefits of Mobile Connect for digital service providers

  • Low-friction authentication delivers better engagement with users
  • Consistent user experience, with built-in privacy, engenders trust
  • Single user ID delivers visibility of users across devices
  • Extensive use cases – authentication is an essential part of everyday life (e.g. online log-ins, identification for call centres, picking up a delivery)
  • Fewer false accounts, as it has to be a real person behind the phone
  • Future-ready platform that will extend into context and rich user attributes
  • Single set of APIs to reach all participating operators, reducing complexity and costs
  • Consistent service reaching a global user base on any device
  • More secure than passwords, as no database of passwords to steal

 

Calling all Developers

Start build apps and digital services that utilise Mobile Connect today. Register at the Mobile Connect Developer Portal.

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Seminar Presentations from Mobile World Congress 2017 Mobile World Congress 2017 hosted three industry seminars on Mobile Connect and the future of digital identity.  You can find out more about each of these subjects by downloadin...

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SIM Toolkit Device Requirements to Improve Mobile Connect Customer Exp This document presents the requirements for the device to improve the user experience of the Mobile Connect SIM applet authenticator. The ETSI (The European Telecommunications St...

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Mobile Connect demonstrations As Mobile Connect advances, more examples of its uses continue to emerge. These two videos are the latest demonstrations of Mobile Connect in action. The first illustrates how Mo...

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Mobile Connect: mobile high-security authentication This non-technical paper is designed to address security questions related to authentication, especially with respect to payments, banking and online commerce. It explains how Mo...

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Telco’s mobile based digital authentication and identity in digital This report was produced by Deloitte India for the August edition of Communications Today. An estimated 650 million people will be online in India by 2020, with the mobile phone...

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How Mobile Connect Can Transform Digital Banking Consumers like the convenience of being able to bank and transact online using a PC, tablet or smartphone. However, the available authentication procedures involving multip...

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Mobile Connect’s collaboration with leading brands during MWC17 poin Mobile World Congress revealed many ways in which mobile technology is evolving to deliver a new range of digital services. Inside the event’s GSMA Innovation City, we were giv...

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Restoring Trust in the Digital Age – the Great Debate at MWC Industr The security of customer data has never been more crucial. In our digital world, the risk of fraud has reached unprecedented heights and consumers are increasingly cautious about...

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The Future of Identity – Mobile, Invisible, seamless The identity landscape is beginning to evolve at breakneck speed. With new financial legislation set to introduce plethora of commercial opportunities yet potentially create a nu...

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MWC 17: Examining the Mobile Industry’s Digital Identity Solution Authorisation and integration with emerging technologies are two of  Mobile Connect’s advances at this year’s GSMA Innovation City showcase Identity is quickly becom...

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Media Giants Collaborate for Demo of New Music App, Mobile Connect Mus Three of the most renowned brands in the music industry, Sony Music, Universal Music and Warner Music Group (and their playlist brand, Topsify), have united through Kuack Media G...

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Digital Identity in the GSMA Innovation City See below for a list of digital identity demonstrations in the GSMA Innovation City Across the globe, mobile network operators and digital service providers are incorporating Mob...

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Mobile Connect Summit – London April 25, 2017 We are pleased to be hosting the first Mobile Connect Summit of the year in London on the 25 & 26 April. As it becomes more apparent that digital identity solutions are ne...

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